Experience

The following sections provides an overview of the recent roles and experience I have within the IT Industry.

  • Work across various teams to support cloud platform architecture and the creation a new Architecture capability within FSP.
  • Identify and develop cloud strategy for multiple organisations to enable them to leverage Cloud Services, including build of hybrid cloud platform for a large defence contractor and supporting the Cloud Strategy for a large UK charity. Provide advice and guidance on the implementation and BAU support for services.
  • Integration of cloud platform, customer development and data architecture to design and deliver internal SaaS services, including architectural design for a business automation service for a large financial services organisation.
  • Build PoC (Proof of Concepts) and development environments for various projects, including the use of Azure VMs, Containers, Azure Front Door with multiple Application services and Azure B2C authentication capabilities.
  • Help organisations and developers embrace automated deployment of services using infrastructure as code (Bicep/PowerShell/etc).
  • Support the Graduate scheme to encorage more young tallent into the organisation and providing mentoring for junior members of the FSP team.
  • Support business strategy for the Architecture, Cloud Engineering and Scottish teams.

  • Work with the senior management team to help define and support the business strategy.
  • Evangelise on the benefits of the Microsoft Public Cloud and develop Sword Cloud Platform strategy and offerings. Integrating with other practices to provide customers a complete solution.
  • Manage, support, and develop a team of technical consultants of various levels working across Microsoft cloud technologies including Azure and M365.
  • Provide Pre-Sales support to the sales team and ensure solutions are defined to support customers and manage customer expectations and escalations.
  • Design and build standard service offerings, including the creation of template documentation, defining training and service management requirements.
  • Provide technical support to customers with the build and design of cloud platforms, including automation of infrastructure (IaC, with Terraform/Bicep) and the integration with CI/CD platforms.

  • Promote an understanding around the benefits of Public Cloud providers and develop Product offerings for the UK Sales team, supporting industry events and customer engagements.
  • Design standard service offerings for the UK, including the creation of template documentation, defining training and service management requirements.
  • Support the creation of product service brochures, service offerings for the UK government digital marketplace (G-Cloud), and the implementation and management of the Proact CSP programme
  • Deliver Public Cloud engagements to customers, both as chargeable work and under pre-sales to implement and demonstrate the features and benefits of Microsoft Office 365, Microsoft Azure, Amazon Web Services and Oracle Cloud Infrastructure.
  • Provide Cloud Solution Architecture design and support to customers, providing recommendations and best practice around security, connectivity, integration, service utilisation and service operational models.
  • Support customers with automating services using Infrastructure as Code, Source Code Management and Control, and the implementation of Continual Integration and Deployment (CI/CD) pipelines.
  • Helping customers migrate and transform business applications using Azure platform services.
  • Discuss and help customers understand the business impact of using Cloud services, supporting business cloud alignment and identifying gaps in a customers ability to fully leverage Public Cloud capabilities.
  • Identify opportunities to extend and expand current, traditional service offerings to the Public Cloud including using Azure Site Recovery to extend DR as a Service (DRaaS) and Blob storage for Backup as a Service (BaaS).
  • Provide support and advise to other Public Cloud consultants and the wider pre-sales team on their engagements and document reviews. Engage with Telesales team to develop call sheets and assist with customer engagements.
  • Received UK “Rookie of the Year” award and a nomination for the Group-wide award.

  • Working with worldwide customers to design the overall solution framework for the integration and deployment of the MultiVue Master Data Management product suite into customer environments.
  • Understanding Business, Infrastructure, Data, Application and Security requirements to design optimal solutions which are highly available, secure, performant, and supportable.
  • Provide customers with data, application, infrastructure and solution architecture designs and support implementation and testing.
  • Follow Service-Oriented Micro-Architecture design methodologies to support solution and application design.
  • Automate the implementation and support of solutions, including the automated build and configuration of MongoDB databases and MultiVue application components within Microsoft Azure.
  • Identify opportunities to apply data analytics to help support customers business requirements.
  • Product and Documentation management, including technical and training materials and customer design documentation.
  • Support pre-sales activities and training for customers and colleagues.

  • Support the Sales Team to promote and evangelise Microsoft technologies, particularly Office 365 and Azure cloud technologies, to both public and corporate sectors.
  • Concurrently support multiple customers to educate about and architect appropriate technical and licencing solutions to support business processes.
  • Lead technical pre-sales discussions to develop understanding and ease concerns regarding cloud solutions and support the implementation across organisations, including Management, IT, and the wider user base.
  • Work with customers to design and architect solutions to meet their business, technical and security requirements.
  • Key technologies include Microsoft Windows 10, Exchange, SharePoint, Skype for Business, Office 365, Azure, and Power BI along with various supporting services including an array of Security technologies.

  • Technical and Project Management of the Workplace Services components to migrate a large Public Services organisation (200,000+ users) from their current, legacy environment to a cloud-hosted platform.
  • Provide technical governance and team leadership for the workplace domain covering end-user devices and services (including integration with Office 365, Skype for Business, various desktop/laptop models, Thin Terminals/Citrix and management of user devices using SCCM and SEP).
  • Full end-to-end project planning and resourcing requirements, presenting to senior stakeholders, and supporting ongoing changes to requirements and timescales.
  • Review current environments to identify specific technical requirements for the overall design and provided governance for low-level designs and implementation.